KYC Self Update

BTCCUL Digital KYC is a frictionless experience for updating Know-Your-Customer Information. Update your Identification, Address, Source of Income, and other Personal Information.  

The Barbados Teacher’s Credit Union continues to introduce innovative and technologically advanced ways of interacting with our customers. Our Digital KYC Self-update process allows account holders to quickly and securely update their Know Your Customer (KYC) information from anywhere at anytime.

We're here to help
Need help? Give us a call at 1 (246) 426-3657 Monday – Friday, 9am – 5pm and we’ll help you get started.
Requirements
  • Valid Email Address

  • Valid Passport / Trident ID

  • Valid Driver's License

  • Proof of Address

  • Evidence of Income

How it works
  • Verify Your Identity

    Use a phone, tablet or laptop (or a combination of any two) to verify your identity by submitting a picture of your Government Issued ID (Passport, Driver’s License or TRIDENT ID card). You can take a picture or upload one already on your device. Follow the instructions to complete this process.

  • Upload ID, Address and Income Data

    Once we have verified your ID you will be redirected to our self-update eform. Use the form to update your KYC Data including a second form of ID (different from the ID used in Step 1), Proof of Address (e.g. an image of a Utility Bill), and Evidence of Income (e.g. an image of a Salary Slip, Contract or Invoice) and other required info such as employment data.

  • Complete and Submit

    Ensure all required fields in the KYC Self-update form are completed to the best of your abilities. Submit, and you’re done. It only takes a few minutes.